Cookie Policy

Last Updated: May 25, 2026

This Cookie Policy explains how PulseCX, operated by Mahati Innovations Private Limited ("we," "our," or "us"), uses cookies and similar tracking technologies when you visit our website or use our application.

1. What are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you load a webpage. They help the website remember your login state, language choices, and preferences, so you don't have to keep re-entering them.

2. Types of Cookies We Use

We use a minimal set of cookies to operate our service. We divide cookies into the following categories:

• Essential Cookies: These are strictly necessary to enable authentication and session management. For instance, we store Supabase authentication tokens so you stay logged in to your review dashboard.
• Preference Cookies: These cookies store your selected UI preferences, such as selected language order or dark/light theme choices.
• Performance and Analytics Cookies: We may use basic, anonymized telemetry tracking to inspect dashboard loading speeds and detect software errors. We do not track personal identity.

3. Third-party Advertising and Tracking

PulseCX is a B2B productivity platform. We do not use third-party behavioral advertising cookies or cross-site tracking pixels to sell or market products to you.

4. Controlling Cookies

Most web browsers allow you to disable or restrict cookies through browser settings. However, please note that disabling essential cookies will prevent you from signing in to the PulseCX platform dashboard or using active workspace features.

5. Contact Information

For any queries regarding our cookie usage, please contact our data team: